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Return Policy
Return Policy
Conditions of Use

Whilst every effort has been made to provide current photographs, descriptions and specifications TILLMAX and all featured manufacturers reserve the right to change specifications, illustrations, model numbers and appearance of any item without prior notification and therefore will not be held responsible for any variations.

Warranty

Unless otherwise stated all goods sold by TILLMAX carry twelve months warranty on faulty parts.
Customers must use the warranty arrangements specifically provided as stated by TILLMAX publicity and marketing media.
TILLMAX cannot be held responsible in the event of a manufacturer or distributor being unable to provide warranty, including labour and/or parts where the manufacturer or distributor has discontinued a product for any reason and parts are no longer available, or suffered bankruptcy, or is under financial administration by a Receiver.
In the event that the fault is due to customer neglect, failure to operate or maintain the equipment according to manufacturer’s instructions, accidental damage or abuse then TILLMAX cannot be held responsible.


Returns

Goods are not sold on a trial basis. Customers should check specifications and suitability before ordering. TILLMAX does not warrant the suitability of goods for specific applications.
Goods supplied to you by special order that are not listed on our website may not be returned unless they are faulty or damaged on delivery. Goods which have been incorrectly ordered or are unsuitable will only be accepted for return with prior approval from TILLMAX.
Returned goods will only be accepted within 7 days of delivery, if they are correctly packed in the original packaging, with original manuals and have not been used. A restocking charge of 30% will be levied on all such goods.

Force Majeure

Neither party shall be liable for any default due to any act of God, war, strike, lock out industrial action, fire or other event beyond the reasonable control or either party.

Law

All disputes arising of this contract shall be subject to the jurisdiction of England & Wales.

Deliveries

TILLMAX endeavour to keep all products in stock so you don’t have to. Normal deliveries are next working day providing orders are placed before 3:30pm. Timed and Saturday deliveries can be arranged at an extra cost.